Contact Us

We're here for you.

Help with your accounts. Answers to your questions. Pleasant small talk. Our
member services team is standing by.

Online Support

Assistance with Online Banking questions.

Bill Pay Support
800-772-4000, option 5


Loan  Center

Assistance with all loan questions including:
  • New or Existing Applications
  • Vehicle
  • Credit Card
  • Line of Credit
800-772-4000, option 2

Real Estate Lending

Assistance with real estate loans and servicing questions. 800-858-8328


Assistance with general account servicing questions.

M - Tu: 8 a.m. to 5 p.m.
W: 9 a.m. to 5 p.m.
Th: 8 a.m. to 5 p.m.
F: 8 a.m. to 6 p.m.
Sa: 8 a.m. to 1 p.m.
Pacific Time

Automated Banking Service- 
Automated Banking Service Reference Card

Insurance Services

CO-OP Shared Branching

818-772-4000, international

800-772-4000, option 1




General Email
Please use Secure Message in Online Banking for account inquiries. 
Report Phishing
This is not a secure email.


Please include your full name, address and member or account number.

Auto Insurance - Loss Payee

Premier America Credit Union
P.O. Box 2178
Chatsworth, CA 91313-2178 
19867 Prairie Street
Chatsworth, CA 91311-2177

Loss Payee
Premier America Credit Union
P.O. Box 25545
Fort Worth, CA 76124


For debit and credit cards, call PINnow from the primary phone number associated with your account.  888-891-2435


General Fax
Loan Department Fax 


Lost or Stolen Debit Mastercard or Credit Card
              Lost, Stolen, Disputes FAQs
800-772-4000, option 4
818-772-4000, option 4
or 800-811-2917
This site uses cookies to store information on your computer/device and collect personal information. Cookies are strictly necessary/essential to run our website and also help us enhance site navigation, analyze site usage, and assist in our marketing efforts. We encourage you to read our Privacy Policy to learn more about how we use cookies and how we collect and use visitor data. By continuing to use this site, you consent to the placement of these cookies and our Privacy Policy.
Got it

Please note that clicking 'Accept' signifies that you agree to the Chatbot Service Privacy Notice and to the services provided by the Chatbot Virtual Assistant.