Contact Us

We're here for you.

Help with your accounts. Answers to your questions. Pleasant small talk. Our
member services team is standing by.

Online Support

Assistance with Online Banking questions.

Bill Pay Support
800-772-4000, option 5

877-238-7277

Loan  Center

Assistance with all loan questions including:
  • New or Existing Applications
  • Vehicle
  • Credit Card
  • Line of Credit
800-772-4000, option 2
866-410-0171

Real Estate Lending

Assistance with real estate loans and servicing questions. 800-858-8328

Call

Assistance with general account servicing questions.

M - Tu: 8 a.m. to 5 p.m.
W: 9 a.m. to 5 p.m.
Th: 8 a.m. to 5 p.m.
F: 8 a.m. to 6 p.m.
Sa: 8 a.m. to 1 p.m.
Pacific Time

Automated Banking Service- 
Automated Banking Service Reference Card


Insurance Services

CO-OP Shared Branching

800-772-4000
818-772-4000, international
                               calls







800-772-4000, option 1



818-772-4036

866-692-8669

Email

General Email
Please use Secure Message in Online Banking for account inquiries. 
     
Report Phishing  
notify@premieramerica.com
This is not a secure email. 


OnlineSecurity@premieramerica.com

Mail

Please include your full name, address and member or account number.





Auto Insurance - Loss Payee

 
Premier America Credit Union
P.O. Box 2178
Chatsworth, CA 91313-2178 
or
19867 Prairie Street
Chatsworth, CA 91311-2177

Loss Payee
Premier America Credit Union
P.O. Box 25545
Fort Worth, CA 76124

PIN
Reset

For debit and credit cards, call PINnow from the primary phone number associated with your account.  888-891-2435

Fax

General Fax
Loan Department Fax 
818-772-4175
818-772-4133

Security

Lost or Stolen Debit Mastercard or Credit Card
              Lost, Stolen, Disputes FAQs
800-772-4000, option 4
818-772-4000, option 4
or 800-811-2917
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